Terms & conditions

These terms and conditions are entered into by and between Power Personal Training LTD (hereinafter: “Power”) and You (hereinafter: “the Member”).

Services

The membership entitles the usage of Power facilities and the equipment & services available therein. The membership gives access to all Power sites, except if specified otherwise.

Membership:

The membership is personal, and cannot be shared.

Age Limit

The Member confirms that he/she is 18 years old or older.

For persons 16 or 17 years old, exceptions are granted based on a written parental consent. Persons under 16 years of age must be supervised at all times.

Health

The Member confirms that he/she does not suffer from health problems that would hinder exercise or prevent him/her from engaging in exercise, or that would be detrimental or adverse to the Member’s health, safety or physical condition if he/she did exercise. In case of any doubt, the Member shall seek advice by a medical doctor who should confirm the ability to exercise.

Power shall have no obligation to perform a fitness assessment or similar testing to determine the Member’s physical condition. If an assessment is done at Power, it is for the sole purpose of compiling comparative data in order to track the Member’s progress in a programme and not for diagnostic purposes.

Liability

Each Member of Power shall be liable for any property damage and/or personal injury caused by the Member on the Power premises. It shall be the obligation of the Member to pay for any costs involved upon presentation of a statement thereof.

Waiver of Liability

Any and all use of the Power facilities shall be at Member’s own risk at all times. The Member shall not utilise any equipment unless he/she knows the appropriate usage. Power shall not be liable for any injuries, physical impact or damages to the Member, or the property of the Member, or be subject to any claim arising out of the use of the premises and/or of the equipment made available to the users.

Lockers for Personal Belongings

Lockers are available for Members while working out in the facility. Each Member needs to empty the locker when leaving the facility. Power will open and empty lockers if the Member is not in the facility.

Lost Property or Theft

Power does not take responsibility for loss or theft of any personal belongings. Any items left on Power premises will be kept for a period of two weeks before being disposed of.

Code of Conduct

The Member shall respect the behavioural and operating principles of Power, as laid out in our code of conduct.

Suspension/Termination of Membership:

If the Member behaves in a way that breaches the code of conduct membership can be suspended or terminated at management’s sole discretion.

Access & Security

Power is open Mon-Friday 06:00-20:00, Saturday 07:00-13:00, with the exception of bank holidays and exceptional circumstances, when times may vary. Classes are available according to times stated in the Power booking system. Classes and instructors are subject to change with no prior notice.

Payment

The Member is responsible for the payment of the membership. This is true even if the amount is debited directly by Power Personal Training. Agreed price only applies if the Member pays according to the agreed conditions. The Customer is responsible for ensuring that sufficient funds are available in their bank account to cover the direct debit transactions. The Service Provider will not be liable for any losses or damages suffered by the Customer as a result of the direct debit transactions.

Direct Debit Monthly Rolling Agreement

Payment Method: The payment will be deducted from the Customer’s bank account by direct debit.

Customer Authorisation: By signing this Agreement, the Customer authorises the Service Provider to initiate the direct debit transactions.

The first month’s payment or pro-rata amount and any sign-up fee are paid at the point of this agreement. The following monthly payments should be paid before each new month. The Member is responsible for all payments, also in the case of automatic debits by Power and the Member has given approval for an automatic debit from his/her account or card and any wish to cancel must be announced with a minimum of 60 days’ notice, to include all payments scheduled to be made during this period.

If the payment is late the member will receive a reminder email from Power and access may be suspended. The membership continues to run even if the access is suspended. If after 30 days the amount is still not paid, the Member is in violation of the contract and the total outstanding amount of the contract will be due. Power may transfer the case to a debt collector, which will add additional fees.

Satisfaction Guarantee

During 7 days from the start of the membership, the Member can cancel his membership free of charge, and will be reimbursed in full.

Renewal & Cancellation

Monthly Membership

The membership extension is triggered by the payment of a subsequent month. If the Member has opted for a direct debit from an account or card, the cancellation must be announced with at least 60 days’ notice, with any payments due during this period to be made, by sending an email to hello@powerptgym.co.uk.  The member is responsible for his/her own cancellation, even if the email reminder was not received.

Exceptional Cancellation

A cancellation is exceptionally granted if the Member moves more than ten miles away from any Power facility, on presentation of an official document to prove change of address. It is also possible to cancel the membership due to medical reasons, upon presentation of a medical certificate.

Price Changes

Prices will increase in line with inflation, on an annual basis, on January 1st.

Frozen Membership

It is not possible to freeze memberships, except due to exceptional circumstances where it is medically impossible to use Power services. In this case, a signed medical certificate will be required as proof.Power offers extensive on-line and remote coaching and programming options so that services can be accessed whatever the location.

Session Cancellation

Small group personal training sessions need to be cancelled 24 hours prior to the session starting, otherwise the session will be taken without refund.

Classes need to be cancelled 12 hours prior to the class starting. A two-strike system is in place, if a member late cancels more than twice they will be charged £10.00 at the end of the month which will go to charity.

Session roll over

Small group personal training sessions are to be used within a calendar month, The sessions will not roll over if failure to do so.